Part Time Burton Guide (Seasonal)

Location: Innsbruck, Tyrol, Austria

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This position is no longer posted.

Requisition Number: 281

Position Title:

External Description:

For Burton's European headquarters in Innsbruck we are looking for enthusiastic and knowledgeable Customer Service Representatives to help set a new standard in customer satisfaction servicing Burton.com and Performer Program customers.

 

Part Time Burton Guide

Customer Service Representative | Winter Season 2020/2021

20h/week (m/f/d)

 

THE PRIMARY RESPONSIBILITIES FOR THIS POSITION ARE:

  • Assist customers with product, order and warranty questions via phone, email and chat
  • Establish and maintain professional one on one relationships with customers and internal partners
  • Work alongside the Burton E-Commerce and Product Service teams to share knowledge and customer feedback
  • Guide and educate customers about Burton, Analog, and anon product lines
  • Create, post, translate and proof-read support content for burton.com

 

ESSENTIALS FOR THIS ROLE ARE:

  • A passion for snowboarding with an in-depth product knowledge
  • Outdoor industry knowledge with previous experience in customer service is highly regarded
  • Excellent written and oral communication skills in English; fluent in other EU languages is a strong plus
  • A positive attitude, detail-oriented and capability to work independently while maintaining a "team and customer first" mindset
  • The ability to work a flexible and fast paced environment
  • Well organized, time efficient and multi-tasking ability

 

OUR OFFERING:

  • Unique and challenging position
  • International environment, vivid atmosphere
  • An enthusiastic team sharing the love for snowboarding and the great outdoors
  • Competitive, rewarding compensation package depending on your qualifications and experience min. 28,000 Euro gross p.a. on a full-time basis

Are you the right candidate? Send us your application and
join the Burton Family!

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Community / Marketing Title: Part Time Burton Guide (Seasonal)

Company Profile:

EEO Employer Verbiage:

We consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, citizenship, marital or veteran status, sexual orientation, or any other legally protected status.

Location_formattedLocationLong: Innsbruck, Tirol AT

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