Boston Program Facilitator

Location: Boston, Massachusetts, United States


Requisition Number: 507

Position Title: Chill Local Coordinator

External Description:


Why does Chill exist?

Chill exists to ensure youth have the skills and experiences to become mindful, independent, and resilient individuals who are able to take on new challenges and welcome growth opportunities; to bridge the boardsport and outdoor opportunity gaps and foster a sense of belonging within a cool, authentic, and alternative culture; and to create inclusive space and meaningful experiences for all youth, while being mindful of race, sexual orientation, gender identity, socio-economic background, and other intersecting identities.  

How does Chill achieve this?  

Revolving around a core value-driven curriculum, Chill programs consist of experiential learning activities, reflection, and discussion, paired with board sport lessons. Chill’s six core values provide youth with a foundation and framework for learning and growth, supported and enhanced through on-board progression and adult mentorship. Chill removes all barriers to accessing boardsports by providing participants with everything they need to get after it, at absolutely no cost. New skills gained through boardsport progression and core-value exploration are then directly applied to everyday life, challenging youth to step out of their comfort zone – both on and off their board. 

Program Facilitator Job Description:  

As the Boston Program Facilitator, you will collaborate with the Program and Community Manager as the face of Chill in your city and will immediately begin building relationships with internal and external stakeholders in order to achieve Chill's mission of inspiring youth to overcome challenges through boardsports. You will successfully run boardsport programs in a year-round Chill site, including direct facilitation of experiential learning Skate, Surf, SUP, and Snow programs. In this role, you will report to Chill's Boston Program & Community Manager. 

This position is year round, part time, hourly/non-exempt, 15 hours/week moving to 25hrs/week in mid-November, $17.78/hour, starting in June.  Eligible for benefits starting in December with a benefits package that includes health insurance (medical, dental and vision), life insurance (company paid), flex spending, short and long term disability insurance (company paid), great parental benefits, 401k plan with company match, and paid-time-off. Other perks include a discounted season pass, product discounts, free demo equipment, ride days, casual work environment, and many more...  

Program Facilitation: 

  • In collaboration with Program & Community Manager:
  • Coordinate all aspects of program management including agency recruitment, agency vetting and application process, volunteer and independent contractor recruitment and onboarding, and fostering program partner relationships during program (mtn. resort, skate park, etc.)
  • Communicate effectively with youth agencies, volunteers, agency leads and partners
  • Facilitate Chill’s experiential learning, core value-driven curriculum for varying group sizes, typically 15-45 youth per program, including creation of daily program plans, activities, and debriefs 
  • Engage and utilize volunteer program mentors and agency leads at each program
  • Exceed the standards set in the Chill Quality Assessment (CQA)
  • Administer all program performance, agency performance, and program participant evaluation processes 
  • Manage, maintain, and organize program gear inventory, gear space, and storage space, including seasonal cleaning, inventorying, and ordering from Chill HQ
  • Represent Chill as a visible ambassador in the community
  • Safely adhere to Chill’s COVID-19 Guidelines at all times

Community Engagement: 

  • In collaboration with Program & Community Manager:
  • Sustain and grow relationships with existing agencies in order to increase impact locally, deepen community/agency relations, and identify new and sustainable opportunities for partnering
  • Build partnerships with local vendors to support healthy snacks for program (ie. Farmers Markets, Local grocery stores, etc.) 
  • Meet with Chill Reps monthly to provide support, guidance, and connection

Development and Marketing: 

  • In collaboration with Program & Community Manager:
  • Contribute marketing content to Chill’s Marketing team for social media and website use, including high quality program photos and testimonials
  • Assist with communication and recruitment for Chill’s annual Peer-to-Peer fundraising campaign

Education/Experience/Professional Skills:   

  • Work Ethic/Organization:
  • Organized and self-motivated
  • Experience working independently, managing time efficiently, and setting own schedule
  • Proven ability to multi-task, meet deadlines, and prioritize to meet goals and objectives
  • Boardsports:
  • Ability to gain introductory boardsportskills with basic understanding of equipment maintenance (Chill will provide instruction/equipment for learning new skills/sports, basic equipment training, and progression opportunities for sport specific certifications)  
  • Youth Experience:
  • Experience working with youth in at least 1setting (ie. youth agency, probationary programs, rehab facilities, schools, outdoor education, experiential education, etc.) 
  • Experience working with youth of diverse identities and backgrounds
  • Experience managing and leading groups of at least 10youth  
  • Certification/Education:
  • Relevant education, training, or experience in social work, psychology, education, recreation, adventure learning, youth program facilitation or similar field
  • Ability to obtain CPR and First Aid Certification (Chill will cover this cost)
  • Logistics/Communication:
  • Experience recruiting, managing,or leading adults, volunteers and external partners 
  • Strong communication skills and be able to provide examples of professional communication
  • Valid driver’s license and access to a vehicle for commuting to program/transporting gear (some exceptions may apply)
  • Ability to use personal cell phone for work related tasks
  • Physical Demands/Essential Job Functions:
  • Working nights and/or weekends during program facilitation (time/day of week dependent on program site and sport)
  • Working outdoors in all seasons/weather conditions
  • Moving program gear/equipment weighing up to 50lbs (up to 160lbs for mobile skate park equipment) and transporting it between storage space and program site

What’s next? 

Please submit an application with resume and cover letter on why you want to work for Chill. Applicants identified for first round selections will be provided with “Your Chill Timeline” encompassing what your work in this role will entail within 1 month, 3 months, 6 months, and 12 months on the job. Other steps may include questions via email to gain further insight into your experience, an informal phone call to connect on details of the role/ask questions, and one or more formal interviews via Zoom. 


Chill is committed to building an inclusive team, and strongly encourages candidates with diverse backgrounds and identities to apply. We will prioritize filling this position with qualified candidates who reflect our youth through lived experience as someone from a marginalized community or with diverse and intersecting identities, including race, sexual orientation, gender identity, socio-economic background, and other intersecting identities. 




Community / Marketing Title: Boston Program Facilitator

Company Profile:

EEO Employer Verbiage:

The Burton community believes in respect for all people and the planet. We embrace and strive for a community that values differences and stands for equality and the fight to get there. Regardless of how you identify, how the world sees you, or how you play outside, please feel welcome to apply and join our community.

Location_formattedLocationLong: Boston, Massachusetts US

CountryEEOText_Description: The Burton community believes in respect for all people and the planet. We embrace and strive for a community that values differences and stands for equality and the fight to get there. Regardless of how you identify, how the world sees you, or how you play outside, please feel welcome to apply and join our community.

© 2021 Burton Snowboards